Indices of Computer and Software Manufacturers

• PC Help Online.   More than just an index.  This site provides a wealth of information about computing, a discussion forum and the best, most informative index we've seen.
  http://www.pchelponline.com/

• TechAdvice Troubleshooting.  Excellent index of manufacturers which goes beyond providing contact information; most comprehensive in terms of range.
  http://www.techadvice.com/tech/T/Troubleshooting.htm

• Supporthelp.com.   Searchable index of computer software and hardware manufacturers which can also be searched by any of 14 categories available.
  http://www.supporthelp.com/

• Beyond.com Publisher Directory.  This site acts as Beyond.com's index of software publishers and also as an excellent source of publisher address and web information.
  http://www.beyond.com/directory.htm

Other Sites:

• Software Troubleshooting.

• Yahoo! Technical Support Documentation.

• Yahoo! Customer Service/Software.

Troubleshooting for PCs

• CNET Help.com.     Excellent site that covers help topics for a variety of subjects, from consumer electronics to web development.  Highly recommended site which features bulletin boards where you can enlist help for your particular problem.
  http://help.com/

• PC Improvements.  The unique feature about this commercial site is the free help for computing questions via email.  This page also contains advice and links to other information.
  http://www.pcimprovements.com/help/freehelp.html

• 1999 Utilities Guide: PC Magazine.  Excellent PC Magazine special feature which runs down the best utilities available, including anti-virus programs, diagnostics, and backup and compression software.
  http://www.zdnet.com/pcmag/features/utilities99/

• Basic Maintenance and Troubleshooting.  Part of the well-organized UtahLink series, this section includes links on preventative maintenance, and some general tips on troubleshooting as well as viruses.
  http://www.uen.org/utahlink/train/manuals/basic/section6/content6.html

Troubleshooting for Microsoft Products

• Microsoft Personal Support Center: Questions about Windows 98?  Very simple and useful search form which allows you to pose natural language questions to the Microsoft databases.
  http://206.132.93.108/

• Microsoft Personal Online Support: Support Highlights for Your Product.  Great page to start with questions about Microsoft products, with links to information on almost 100 different applications.
  

Troubleshooting for Macintosh

• MacFixIt.  The place to go if you need help with a MAC, with archives of reports and helps going back to March of 1996.
  http://www.macfixit.pair.com

• Mac-Mgrs Home Page.  Site which features a listserv and support primarily for people who manage Macintosh computers in large numbers, but a good place for those dealing with Macs at any level.  Consists also of a listserv archive and plenty of utilities/tools.
  http://www.mac-mgrs.org/mac-mgrs.html

• Links for Troubleshooting Computers.  Great site for teachers who need to find help dealing with Apple and Macintosh products.  Updated 8/18/98.
  http://www.campbellusd.k12.ca.us/tshoot.html